Old Milltown Storage Inc.

 

Old Milltown Storage Inc.
6250 Stewart Street
Milton, FL 32570
ph: 850-626-0092
alt: 850-626-2421

Customer Comments about us!

What our Customers are saying about us!

 

 

KENNETH J P - 01/20/2010
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Comments:

Great people to deal with. Class act! Should direct more buisness to this location they are a golden egg for your company. Thanks for the plesent time.

LEANNA M - 01/12/2010
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Comments:

truck drove very well,handled good and got really good gas millage

ROBERT H - 01/06/2010
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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

I was recommended to this place by a friend and was very glad I did so. They are very friendly and accommodating. They helped me analyze my move and provided the most cost effective way to get there.

BRUCE FRANKLIN S - 01/05/2010
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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes 
 

Comments:

Customer did not leave a comment.

 

 

LYNN A - 12/27/2009

Rating:

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Uhaul is very blessed to have such dealers. This dealer is the very best one that I have ever had the pleasure of dealing with. The truck was spotless and in excellent shape. If I should ever need another Uhaul truck this is the place I will go to. Can not say enough good things about these people.

STEVE E - 12/14/2009
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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

The trailer I rented leaked and did wet some of the contents of the trailer. To be fair, I drove through a terrible rainstorm. But, I assumed that these aluminum trailers were water tight. Oh well..... Steve

JUAN C - 11/16/2009

Rating:


Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

The folks there were very hospitable and more than helpful. I don't think you could improve upon the experience. We were there after the death of a family member to pick up his belongings from his house. So, having it go so smoothly was quite a blessing.

DAVID S - 11/05/2009
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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Customer did not leave a comment.

JEFFREY R - 11/04/2009

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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Best U Haul dealer I have used in over in 36 years....

 
RODERICK M - 10/21/2009
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Was the equipment clean and well maintained? no 

Would you recommend this location to a friend? Yes

Comments:

Everything seemed great until I went to unload the trailer. It was a rainy drive and the ceiling had leaked all over my belongings. A dresser and sofa were soaked as were a basket of clothes and a painting. In addition, the trailer license plate was secured to the roll-up door with screws that extended into the trailer about an inch. With the door open, this was not noticable, but after the door was rolled down, the screws dug deep grooves into the wooden TV stand that I had loaded into the rear of the trailer. The staff at this location was awesome and the equipment failures weren't their fault, but this is the only place provided in this survey to voice concerns about the equipment.

 
WILLIAM J - 10/19/2009
Rating:

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Customer did not leave a comment.

KEVIN SCOTT M - 10/05/2009

 

Rating:

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Super friendly, very informative, overall a great moving experience!

MICHAEL A - 09/28/2009

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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Very professional ---great job

Gladys V - 09/01/2009

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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Wonderful customer service clean excellent truck

DAVID PAUL E - 07/13/2009

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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

The staff was extremely friendly and helpful. Highly recommended.

Matthew F - 06/29/2009

Rating:
 

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

The owners of Old Milltown Storage run an excellent facility. The U-Haul vehicle was the cleanest and best-kept moving truck I have ever rented (and I've rented more than a few). The service was outstanding, the office was immaculate, and the experience was the most enjoyable vehicle rental experience I've ever had. I'd recommend that anyone use this service location, without reservation.

JAMES B - 06/26/2009

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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Excellent Customer Service. This location should be used as a model for the rest of the nation.

DANNY P - 06/24/2009

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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Customer did not leave a comment.

JOEL K - 05/25/2009

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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Customer did not leave a comment.

ROBERT S. - 05/14/2009

Rating:

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments/What can we do to improve for the next customer? I highly recommend this location for your U-Haul needs. The service provided by the staff at Old Milltown Storage was excellent. Rarely do you find such a business as dedicated to customer service, TYVM.......  

Renee P - 04/14/2009

Rating:

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Customer did not leave a comment.

Aaron B - 03/03/2009
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Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Customer did not leave a comment.

Lorie D - 2/17/2009

Rating: 

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

 

They were very good. Very pleasant to work with. Knew their stuff. Very knowledgeable
 TOMMY A - 02/01/2009

 

Rating:
 

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Best I have ever seen...everything was clean and orderly. The couple in charge were most efficient and courteous. A real pleasure to do business there. Again, the best yet and I have used UHaul for many years. They are indeed a "model" operation.

 

COMPLIMENT U-HAUL E-COMMENTS:
Time sent: 1/6/2009 3:23:31 PM
Customer's Name: Karen Coleman
Comments:
Just wanted to say what a refreshing experience it was to deal with Dottie at the Stewart St, Milton, FL location. She was professional and courteous and actually made a hard time of moving into a good experience. I would rate her 5 stars anyday.

Chad M - 01/02/2009

Rating:

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes


Tell others about your experience:

Very friendly. Things went fast and easy, just the way you need it to when you are busy moving.

What can we do to improve for the next customer?

Customer did not leave a comment.

James and Dottie,

Below is a recent compliment regarding your store.  Thank you for always providing exceptional customer service.  If you have not had a chance to read the new online customer reviews collected since July and now available for our viewing, then do so when you get a chance.  You'll find that you rank among the best.  

Thank You,
Shannon Olivier
Marketing Company President, Team 778

Phone:  251-433-2792


----- Original Message -----
COMPLIMENT:

Time sent: 12/17/2008 7:43:29 AM

Customer's Name: Deb Bankes

Customer's Email: debbankes@bellsouth.net

Comments:
My Contract Number: 03966082
I am submitting Mill Town Storage as the TOP U-Haul Team in the USA!  Dottie and James Wheelus (Owners) go above and beyond to provide the best Customer Service!  Their Facility is the CLEANEST I have ever seen!  They treat every Customer with personal help and service.  Their trucks are spotless!

Please let me know if you would like more feedback on Mill Town Storage, Milton, Florida.  THANK YOU!

Deb

 

RE: Feedback for www.milltownstorage.com

Thursday, November 6, 2008 5:23 PM

From: "Debra Bankes" deblocal@pizzasocios.com

To: dottiewheelus@yahoo.com

Socio's Pizza & Pasta cannot say enough about Miss Dottie & James (hubby)!  We researched lots of U-Haul and Storage Companies before contacting Miss Dottie!  It doesn't matter how many miles you must move or how many treasurers you must store - Dottie & James will help!  We had a issue with a Wisconsin Company and Dottie & James were on the phone immediately helping us!  We drove 2,400 miles round trip - straight through and Dottie & James were just a phone call away.  Dottie called me numerous times to be sure that we were being taken care of.  They are the only company we will work with for Storage and U-Haul needs.  Feel free to contact us at 850-623-8009 for more feedback.  Dottie & James go above and beyond 100%!  If you need to pick up a truck in a different city/state - Dottie will take care of that!  Be sure to purchase your boxes and supplies from Dottie & James!  There facility is the CLEANEST we have ever seen!  No dust, no bugs, CLEAN, CLEAN, CLEAN!  Completely SECURE!  Dottie & James are there 24-7.  Be sure you tell them that Socio's Pizza & Pasta recommended them!  Best regards & Happy Moving!  Deb & Al

 

RE: Thanks !

Thursday, November 6, 2008 8:40 AM

From: "Ann Bodenstein" <Bodenstein@santarosa.fl.gov>

To: milltownstorage@yahoo.com

Thank you for being so dependable.  What a pleasure to know that everything will be as it should be.

 

Ann W. Bodenstein

Supervisor of Elections

From: James Wheelus [mailto:milltownstorage@yahoo.com]
Sent: Thursday, November 06, 2008 7:15 AM
To: Ann Bodenstein
Subject: Thanks !

     Thank you for choosing Old Milltown Storage / U-Haul and allowing us to provide trucks to assist in the election process this year. If we can be of service in the future please don't hesitate to call.

 

Thanks Again!

Dottie & James Wheelus

 

Tim W - 10/09/2008

Rating:

Was the equipment clean and well maintained? Yes

Would you recommend this location to a friend? Yes

Comments:

Cleanest and nicest Uhaul dealer that I have EVER been in!

More to come !

 

Copyright 2010, Old Milltown Storage Inc. All rights reserved.

 

 

 

 

Old Milltown Storage Inc.
6250 Stewart Street
Milton, FL 32570
ph: 850-626-0092
alt: 850-626-2421